Frequently Asked Questions (FAQs)

1. How long does delivery take?
Orders within Pakistan are usually delivered in 2–5 business days, while international orders may take 7–14 business days depending on your location.

2. Do you offer Cash on Delivery (COD)?
Yes, we currently offer Cash on Delivery across Pakistan. For international orders, prepayment is required.

3. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS so you can monitor its status.

4. What is your return policy?
We offer easy returns within 7 days of delivery for eligible products. Please check our [Return Policy] page for details.

5. Are Nayvonoir products original?
Absolutely. Every product sold by Nayvonoir is authentic, quality-checked, and sourced from verified suppliers or our own production partners.

6. How can I contact customer support?
You can email us anytime at support@nayvonoir.com — our team responds within 24 hours.

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